Conference Welcome + Speaker Introduction

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Bill Zadeits, Chair, Auto Intelligence Summit; President, Cherokee Media Group

Some Remarkable Financing Amid Turbulent Times

Despite having our world turned upside down, the auto financing industry was able to immediately respond to the quickly evolving circumstances brought on by the pandemic. Each key operational area – sales, credit, servicing, loss management and remarketing – adjusted and responded with a keen focus on the consumers’ needs. Now, buoyed with a stronger partnership with dealers, there is an unprecedented opportunity to pave new roads in the customer journey of buying and financing a vehicle. While it can be expected that there will be some thorny bumps and unexpected speed zones to navigate, the road ahead looks pretty good.

Takeaways:

  • Lessons learned from the shifts in business with the onset of the pandemic
  • New customer requirements to be met
  • Parts of the journey most ripe for improvement
  • Opportunities for the industry to work together as the future is faced

Marguerite Watanabe, President, Connections Insights

Bob Beatty, EVP, Chief Experience Officer

Bruce Jackson, Head of Dealer Services – Commercial and Retail, JP Morgan Chase & Co.

Mark Pregmon, Head of Credit Operations, USAA

Tanya Sanders, Head of Retail Credit and Fulfillment, Wells Fargo Auto

Jonathan Smoke, Chief Economist, Cox Automotive

Audience Q&A

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Auto Intel Summit Demo Dash

  • DriveItAway Inc. Demo
  • eLend Demo

Pete MacInnis, Founder and CEO, eLEND Solutions

John Possumato, CEO, DriveItAway Inc.

Speaker Introduction

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A Lenders Role in Digital Retailing

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Tarry Shebesta, CEO, truPayments

Audience Q&A

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Monday Session Recordings Now Available

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Agenda (Now Playing)

Mon., July 27

11:00 AM - Conference Welcome + Speaker Introduction
11:15 AM - Some Remarkable Financing Amid Turbulent Times
11:45 AM - Audience Q&A
12:00 PM - Auto Intel Summit Demo Dash
12:30 PM - Speaker Introduction
12:45 PM - A Lenders Role in Digital Retailing
1:15 PM - Audience Q&A
6:00 PM - Monday Session Recordings Now Available